API Licensing FAQ
Here are some of the frequently asked questions about licensing our API products. If your question is not answered here then please get in touch.
Do your licenses expire?
No. All of our commercial licenses are perpetual and will work with any version of the product released within a year of the license issue date.Can I buy support for multiple years?
Yes. Please contact us for more information.Can I buy with a Purchase Order?
Yes. We accept purchase orders on 30 day terms. You must be able to provide a formal purchase order in PDF format.What Credit Cards do you accept?
We accept Mastercard, Visa and American Express.Can I buy a license without support?
No. We currently do not offer any licenses without a support service.Whats the difference between the Open Source and Commercial versions?
The open source version of the Maverick Legacy Client is a branch of the 1.4.x commercial API that contains our SSH2 client implementation. The two products are treated as separate products and have separate SCM. We provide regular updates containing enhancements and bug fixes to our commercial user base. The open source version receives updates periodically, mainly these are community driven.Contact Details
JADAPTIVE Limited
Nineveh
off Levant Road
Trewellard
Cornwall
TR19 7SU
United Kingdom
Nineveh
off Levant Road
Trewellard
Cornwall
TR19 7SU
United Kingdom
Phone:
+44 115 8713122
Email:
sales@jadaptive.com
URL:
www.jadaptive.com
Obtaining Support
Our developers provide direct support to our customers so to ensure everyone receives the best possible response, support is strictly provided through email only.
Before raising a support issue, please first visit our Helpdesk for up-to-date product documentation, known issues and FAQs. You can find our documentation here.
If you then require further assistance, please contact us to create a support ticket. Please provide as much information as possible but please ensure you include the current version number of the product you are using.
